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SMILE  // Browsing posts in SMILE

Setting Goals for your Social Media Program

By: Lt. Tony Leonard, Georgia Tech Police Department Summary: Most law enforcement agencies are now using social media, but many haven’t clearly defined their goals for what they want to accomplish with social media. In this article, Lt. Tony Leonard offers some tips, tactics and techniques. Most of us wouldn’t think of taking to the road […]

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Setting Goals for your Social Media Program

By: Lt. Tony Leonard, Georgia Tech Police Department Summary: Most law enforcement agencies are now using social media, but many haven’t clearly defined their goals for what they want to accomplish with social media. In this article, Lt. Tony Leonard offers some tips, tactics and techniques. Most of us wouldn’t think of taking to the road […]

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Who’s SMILE’n in Omaha

With two weeks until the next SMILE Conference® in Omaha, this is a list of the police agencies and companies sending at least one person to the conference. The SMILE Conference is hosted by Chief Todd Schmaderer and the men and women of the Omaha Police Department. Our keynotes include Deputy Chief Peter Sloly of Toronto Police and Commissioner Peter Muyshondt of the Belgian Police. Our second day will focus on event management from floods to viral videos to line of duty deaths and our third day features presentations from all three of our finalists in the Social Media Investigator category of the ConnectedCOPS Awards. We will also explore social media monitoring, engagement, strategy and reputation management. There’s still time to register. Get a discount code from any of our exhibitors or LawOfficer.com. Airbnb, Inc., CA Arcadia Police Department, CA Arlington PD, TX Atlanta Police Department, GA Aurora Police Department, NE BAIR Analytics Inc. Barrie Police Service, ON Belgian Local Police, Belgium Bellevue Police Department, NE Bismarck Police Department, ND Bismarck, ND, City of Borders Limited, Nigeria Boston College Police Department, MA BrightPlanet, SD Calgary Police Service, AB Cape Coral Police Department, FL CES PRISM Cobourg Police Service, ON Crime...

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Boston Police, Calgary Police, ConnectedCOPS Awards, Facebook, law enforcement, police, SM Use, SMILE, social media, social media strategy, Twitter | Comments Off on ConnectedCOPS Awards 2013: Finalists for Social Media Event Management

ConnectedCOPS Awards 2013: Finalists for Social Media Event Management

ConnectedCOPS Social Media Event Management This award is given to the law enforcement agency anywhere in the world who has used social media to manage and/or influence a public safety/emergency event, whether unforeseen or known. This agency has strategically and successfully implemented social media engagement techniques to positively and effectively communicate public safety information in an urgent or emergency situation. The finalists in the Social Media in Event Management category have done extraordinary work managing emergency events. The judges were very impressed with the quality of nominations in this category. There are two finalists in this category: Calgary Police, Canada When the greatest disaster in the city’s history hit Calgary, the media went quiet and so did City websites and social media accounts. That’s when the Calgary Police Service stepped up. In an attempt to communicate during the crisis, CPS put out numerous updates on Twitter and Facebook, as well as responding to many of the over 22,000 mentions between June 20–24. When a City of Calgary website housing evacuation maps went dark, CPS took those same maps and posted them on their Flickr account, answering the questions of many confused Calgarians. On the Service’s official YouTube account, an hour-long...

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ConnectedCOPS Awards, Eric Draeger, Jeff Bangild, law enforcement, Milwaukee Police, Phoenix Police, police, Sam Palmer, SM Use, SMILE, social media, Toronto Police | Comments Off on ConnectedCOPS Awards 2013: Finalists for Social Media Investigator

ConnectedCOPS Awards 2013: Finalists for Social Media Investigator

The ConnectedCOPS Social Media Investigator Award is generously sponsored by LexisNexis. The finalists in this category are doing extraordinary work with open source investigations. They demonstrate a consistent, methodical, persistent and high quality approach. The judges were very impressed with the quality of nominations in this category. Mary Craige is the Marketing Manager for LexisNexis’ Law Enforcement Division. She said “This year’s nominees for the ConnectedCOPS Top Social Media Investigator illustrate the importance of law enforcement’s ability to find, mine and analyze activity in social media. All of these nominees show their understanding of the medium and their ability to adapt their investigations to how the social media landscape is changing.” ConnectedCOPS Social Media Investigator This award is given to the sworn law enforcement investigator at any worldwide law enforcement agency who, as a practitioner, has used social media successfully to solve crime. The Social Media Investigator practices appropriate security measures and supervision in his/her investigations.  The three finalists are: Jeff Bangild Detective Bangild works for the Toronto Police Service. He is highly respected for his work involving the Internet and social media especially in cases of criminal harassment. Bangild has made ground breaking headway in obtaining reasonable and probable...

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ConnectedCOPS Awards, Lauri Stevens, law enforcement, SM Use, SMILE, social media | Comments Off on ConnectedCOPS Awards 2013: Finalists Announced for Excellence at a Small Agency

ConnectedCOPS Awards 2013: Finalists Announced for Excellence at a Small Agency

This is the first announcement of eight categories of finalists for the 2013 ConnectedCOPS Awards. Stay tuned for the announcement of finalists in seven other categories over the next several days.   These are the finalists for Excellence at a Small Agency. The ConnectedCOPS Excellence at a Small Agency Award finalists have been determined. The finalists in this category have demonstrated innovation and variety of approaches to integrating social media. We congratulate all our finalists for their incredible contribution to the global effort to achieve excellence in social media use by law enforcement. ConnectedCOPS Excellence at a Small Agency This award is given to a law enforcement agency of 150 sworn officers or fewer that has demonstrated overall excellence in the use of social media to enhance its services to the public. The agency exhibits leadership, creativity and innovation in its use of social media to engage, educate, recruit, and etc. The agency has a broad and deep understanding of social media use and applies sound governance and strategy in its social media operations. The agency also promotes the use of social networking in law enforcement through its outreach to colleagues and by mentoring others. We have three finalists and...

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ConnectedCOPS Awards, Lauri Stevens, law enforcement, SM Use, SMILE, social media | Comments Off on ConnectedCOPS Awards 2013: Finalists Announced for Excellence at a Small Agency

ConnectedCOPS Awards 2013: Finalists Announced for Excellence at a Small Agency

This is the first announcement of eight categories of finalists for the 2013 ConnectedCOPS Awards. Stay tuned for the announcement of finalists in seven other categories over the next several days.   LAwS Communications announces the finalists for the ConnectedCOPS Excellence at a Small Agency Award. The finalists in this category have demonstrated innovation and variety of approaches to integrating social media. We congratulate all our finalists for their incredible contribution to the global effort to achieve excellence in social media use by law enforcement. ConnectedCOPS Excellence at a Small Agency This award is given to a law enforcement agency of 150 sworn officers or fewer that has demonstrated overall excellence in the use of social media to enhance its services to the public. The agency exhibits leadership, creativity and innovation in its use of social media to engage, educate, recruit, and etc. The agency has a broad and deep understanding of social media use and applies sound governance and strategy in its social media operations. The agency also promotes the use of social networking in law enforcement through its outreach to colleagues and by mentoring others. The three finalists are: Chelsea Police, Massachusetts, USA In a very short time,...

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ConnectedCOPS Awards, Lauri Stevens, law enforcement, SM Use, SMILE, social media | Comments Off on The 2013 ConnectedCOPS™ Awards

The 2013 ConnectedCOPS™ Awards

Click Here to Nominate Now – Only Two Weeks Left! The 2013 second annual ConnectedCOPS Awards are underway. We’re looking for the best of the best in eight categories worldwide. We invite you to send in your nominations for the very best police work in social media. With the 2013 awards we’ve added two categories. One is a strictly civilian category to recognize the civilian member of law enforcement who has achieved excellence in police communication with social media as a civilian/staff member. The second new award is for social media campaign management. The Social Media Campaign Awards is not to be confused with the Social Media Event Management award. While the event management (previously called incident management) award is focused on a specific event (weather emergency, protest, hostage taking, live shooter) the campaign award is intended to recognize a program designed to address a specific issue or problem over a given period of time. The other six categories are Social Media Investigator, Social Media Event Management, Top Cop Award, Leadership Award, Excellence at a Small Agency and Excellence at a Large Agency. Only Two Weeks Left The awards descriptions as well as terms and conditions and list of judges/partners...

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law enforcement, SM Use, SMILE, social media, social media strategy | Comments Off on A SMILE Conference in the UK? Who’s in?

A SMILE Conference in the UK? Who’s in?

In an effort to gage interest in whether a SMILE Conference® would be viable in the United Kingdom, LAwS Communications would like to get your input in the following survey. It’ll only take a couple minutes Create your free online surveys with...

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law enforcement, SM Use, SMILE, social media, Sunnyvale DPS | Comments Off on SMILE Conference Sunnyvale Poster

SMILE Conference Sunnyvale Poster

Click on the image to download the .pdf

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