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SM Tools  // Browsing posts in SM Tools

Setting Goals for your Social Media Program

By: Lt. Tony Leonard, Georgia Tech Police Department Summary: Most law enforcement agencies are now using social media, but many haven’t clearly defined their goals for what they want to accomplish with social media. In this article, Lt. Tony Leonard offers some tips, tactics and techniques. Most of us wouldn’t think of taking to the road […]

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Setting Goals for your Social Media Program

By: Lt. Tony Leonard, Georgia Tech Police Department Summary: Most law enforcement agencies are now using social media, but many haven’t clearly defined their goals for what they want to accomplish with social media. In this article, Lt. Tony Leonard offers some tips, tactics and techniques. Most of us wouldn’t think of taking to the road […]

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#Badvent, SM Tools, SM Use | Comments Off on Police countdown to Christmas with #Badvent calendars

Police countdown to Christmas with #Badvent calendars

Police Social Media ingenuity English police forces have been at the forefront of using digital technology in general and social media in particular to develop innovative ways of engaging with their local communities. If you’re interested in police use of Twitter, Facebook, YouTube, Pinterest and the rest, you can check out a whole range of…

The post Police countdown to Christmas with #Badvent calendars appeared first on Connected COPS.net.

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Augmented Reality, Google Glass, SM Tools, SM Use, Tom Erickson | Comments Off on Augmented Reality, a Reality?

Augmented Reality, a Reality?

For several years there has been talk and speculation about what augmented reality (AR) would really become, what it could or for that matter couldn’t do and why would we care? Well, here it is, but wait, it has already been in use for several years so why are we just now hearing more about…

The post Augmented Reality, a Reality? appeared first on Connected COPS.net.

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PGPD Game Time

It had the ingredients for a traffic disaster: a Monday evening rush hour on the notoriously clogged Capital Beltway combined with a 7:05 pm kick-off for the Washington Redskins’ 2013 season home opener in Landover, Maryland. But the Prince George’s County Police Department, whose headquarters borders FedEx Field, home of the Redskins’ stadium, decided to tackle the traffic challenge head-on. The department’s Media Relations Division developed a plan to inform the community about one of the most talked about topics in the Washington, DC area on any day of the year: traffic. The PGPD created “Game Time,” an information-sharing social media event. The department began tweeting on the Friday before the Monday Night Football game against the Redskins’ nearby NFC East rival the Philadelphia Eagles. Using the hashtag #GameTime, one member of the Media Relations Division coordinated with the police department’s Special Operations Division, which oversees all events at FedEx Field, to determine which information and images to tweet and when. NFL games are major events for the PGPD with some 200 officers handling security and traffic. There is a large control room within FedEx Field where the Special Ops commanders keep a watchful eye on activities both in and...

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Pinterest, SM Tools | Comments Off on Police pin down criminals

Police pin down criminals

Pinteresting times At the last count, there were 70 million registered Pinterest users with just over 2 million in the UK. Most people use Pinterest to browse retail stores or indulge their interest in fashion, food and drink, or their own particular hobby or passion – be it tattoos or Moorish architecture. I tend to use it as a way of storing and sharing infographics relating to my work interests – social media, drugs and crime. But Pinterest has other uses too, it’s become sufficiently popular for police forces all over the world to adopt it, for a wide range of purposes. Locating the owners of stolen property A recent post by Inspector Roger Nield (@rogernield2703) on this site describes how Surrey police in the UK used Pinterest to return a large quantity of watches and jewellery recovered from a search at a burglar’s home. Police officers realised that it could be very difficult to locate the owners of the stolen goods since property was often poorly described on crime reports and the burglaries had taken place in several counties. So they decided to use social media to help. While some officers searched for all recorded burglaries committed using their arrestee’s particular MO, others...

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Billerica Police, Greg Katz, law enforcement, Media, Mobile Apps, Nextdoor, police, SM Tools, social media | Comments Off on Nextdoor: Social Media For The Neighborhood

Nextdoor: Social Media For The Neighborhood

The private social network for your neighborhood. That’s how Nextdoor, a two year old startup company based in San Francisco, describes their product. What is it? What does it do? Who is it for? How much is it? Let’s back up a moment and I will answer all of those questions. My Department’s community has really embraced our efforts with social media (Twitter and Facebook). We have a strong following on both platforms and the overall feedback from residents has been overwhelmingly positive. Any Law Enforcement agency that makes a strong effort with social media won’t have to wait long before discovering its benefits. You’ll also wonder why you waited so long to embrace it. And, yes, you will quickly learn its pitfalls and limitations as well. It can often be a trial and error process which can sometimes raise the blood pressure of management and line Officers. If you’ve been a ConnectedCOP you already know this and you also realize the benefits outweigh the risks. A lot of these topics have been covered quite extensively and I’m not going to rehash most of it in this post. I am going to speak of limitations with traditional social media and...

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law enforcement, Pinterest, police, Roger Nield, SM Tools, SM Use, social media, Surrey Police | Comments Off on Surrey police use Pinterest to return stolen property to victims of crime

Surrey police use Pinterest to return stolen property to victims of crime

In June 2013 Victoria Hunter, a Detective with Surrey Police executed a search warrant at the home of a burglar and recovered a large quantity of watches and jewellery. Having checked the stolen property records she realised that it would be very difficult to re-connect what might have been stolen with the owners. Some property was poorly described on the crime reports. It was made more difficult because the area where the offences had taken place crossed police force boundaries. So there were some items that apparently were not recorded as stolen goods. This scenario will be recognised by every operational police officer wherever they work. In discussing the situation back in the office a (Civilian) Team Co-ordinator Dawn Lewis mentioned Pinterest the ‘pinboard-style’ photograph sharing social media website and the hypothesis was posed, “Why don’t we post images of the recovered items on a specific Pinterest page and invite victims of crimes to identify what, if anything is theirs?” As we know “a picture says a thousand words”. So whilst Vic liaised with the intelligence unit and searched for all the offences that were committed with the subject’s particular style (MO) other colleagues from the team rallied around and...

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Facebook, Graph Search, Lauri Stevens, law enforcement, police, SM Tools, SM Use, social media | Comments Off on Social Media Quick Tip: Facebook’s ‘Graph Search’ Raises Privacy Concerns

Social Media Quick Tip: Facebook’s ‘Graph Search’ Raises Privacy Concerns

Facebook rolled out what it calls “graph search” last week, effectively turning user profiles inside out. Graph search was announced earlier this year but rolled out to the masses a few days ago. Facebook has a page on how graph search affects privacy, but surprise, surprise, they leave a lot out. The best way to understand it is to try a few searches. As examples, put in “police officers who live in ” or “photos of ” and see the wealth of information you get. The important thing to understand is that each search is tailored to each user. So two people making the same searches will get different results. It all depends on how the searcher is personally linked to the subjects being searched. Graph search doesn’t allow people to see any more than they would be able to otherwise, but it certainly makes it easier to find it and serves it all up at once. This is all the more reason to make sure your Facebook settings are locked down on your personal profiles. Have you hidden your friends lists and your “likes” to prying eyes? Have you set your tagging so you can review tags of yourself...

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Burglars, Facebook, Foursqaure, FourSquare, Google StreetView, SM Tools, SM Use, Twitter | Comments Off on How burglars use social media

How burglars use social media

Burglars go online to pinpoint potential victims Criminals and law enforcement officials are early adopters of new technologies and social media in particular in their battle to outwit each other. With recent revelations about PRISM and the activities ...

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