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EmergComms  // Browsing posts in EmergComms

Case Studies, EmergComms | Comments Off on #MyCauseMyCleats

#MyCauseMyCleats

by Officer Kyle Roder. Never let an opportunity go to waste. This weekend, the National Football League (NFL) is relaxing its strict uniform policy by allowing individual players to highlight the charities and causes that are personally important to them through the visual canvas of customizing their cleats. The “My Cause, My Cleats” campaign uses […]

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EmergComms | Comments Off on What’s Your Communications Preparedness Level?

What’s Your Communications Preparedness Level?

by Julie Parker At a time when law enforcement crisis messaging is arguably scrutinized more than ever before, how ready is your police department for when the unthinkable strikes? Ready not from a tactical or operational standpoint, but rather from a communications preparedness level. Think of any of the recent mass shootings this country has […]

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#Poltwt Wrap-Up

          The third Global Police Tweet-a-thon is just behind us. According to Bright Planet the third #poltwt saw over 15,000 original tweets from 1,000 unique users. A map of the officially registered users is on Google. The most common device or app used was Twitter for iPhone, followed by the web-based […]

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EmergComms, emergency management, Twitter Alerts | Comments Off on Sign up to get Twitter Alerts from your emergency services

Sign up to get Twitter Alerts from your emergency services

Emergency Tweets Twitter has just launched a new service in the UK – “Twitter Alerts”. This is a new facility (already tested in the US) aimed at emergency services to enable them to get critical information out as quickly as possible to the general public. All the UK’s 47 police services, the London Fire Brigade and Ambulance Service, Mayor of London, the Foreign Office and the Environment Agency have all signed up (you can see a full list of participating services here). From 18 November 2013, these organisations will be able to highlight critical information to their Twitter followers by marking Tweets as alerts, which highlight a Tweet with an orange bell for added visibility. Twitter users who sign up for an account’s Twitter Alerts will receive a notification directly to their phone via SMS. Users of Twitter for iPhone or Twitter for Android will also receive a push notification direct to their mobile. It’s a very straightforward process to subscribe – it took me 10 seconds to sign up to the Met Police Twitter Alert page here. Twitter even filled in my mobile phone number automatically for me. Twitter Alerts in action It is up to each emergency service to decide in what...

The post Sign up to get Twitter Alerts from your emergency services appeared first on ConnectedCOPS.net.

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Who’s SMILE’n in Omaha

With two weeks until the next SMILE Conference® in Omaha, this is a list of the police agencies and companies sending at least one person to the conference. The SMILE Conference is hosted by Chief Todd Schmaderer and the men and women of the Omaha Police Department. Our keynotes include Deputy Chief Peter Sloly of Toronto Police and Commissioner Peter Muyshondt of the Belgian Police. Our second day will focus on event management from floods to viral videos to line of duty deaths and our third day features presentations from all three of our finalists in the Social Media Investigator category of the ConnectedCOPS Awards. We will also explore social media monitoring, engagement, strategy and reputation management. There’s still time to register. Get a discount code from any of our exhibitors or LawOfficer.com. Airbnb, Inc., CA Arcadia Police Department, CA Arlington PD, TX Atlanta Police Department, GA Aurora Police Department, NE BAIR Analytics Inc. Barrie Police Service, ON Belgian Local Police, Belgium Bellevue Police Department, NE Bismarck Police Department, ND Bismarck, ND, City of Borders Limited, Nigeria Boston College Police Department, MA BrightPlanet, SD Calgary Police Service, AB Cape Coral Police Department, FL CES PRISM Cobourg Police Service, ON Crime...

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EmergComms, emergency management, Eric Covnio, law enforcement, police, SM Use, social media | Comments Off on Social Media is The New Face of Disaster Response [Infographic]

Social Media is The New Face of Disaster Response [Infographic]

Did you know that 76% of survivors of natural disasters use social media to let their friends know they’re safe? You can find more interesting facts about social media’s role in the wake of a natural disaster, including Sandy, in the following info...

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EmergComms, Google+, law enforcement, Mike Downes, police, SM Tools, SM Use, social media, West Midlands Police | Comments Off on A first in the UK for West Midlands Police

A first in the UK for West Midlands Police

West Midlands Police made Press Conference history in the United Kingdom today LIVE at YouTube. For the UK, it’s the first time a police force has streamed a live press conference seeking a suspect or witness in an ongoing investigation. In a Google world where fast is better than slow (on the web or in catching a murder), anyone can become their own media company. According to YouTube and Magid and Associates, 25-45% of all videos viewed at YouTube are on mobile. So, creating a press conference that streams straight to someone’s pocket is sensible. However, 67% of those mobiles views are at home (in the lounge or the bedroom) as a second screen. That means, a person is sitting in the same room as a switched on TV, but uses the mobile too. What is happening at YouTube on their lap will not reach TV until a few hours or even half a day later. This screen capture shows how Google favours a LIVE Video and rewards that in Search. We also have a few new features with Google+ Hangouts like a LIVE Rewind button that gives the audience complete control. So, if you arrive at the LIVE feeds...

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EmergComms, law enforcement, Nathan Dayler, QuickTips, SM Use, SMILE, social media | Comments Off on Social Media Quick Tip: Managing the message in an emergency

Social Media Quick Tip: Managing the message in an emergency

During an emergency situation, ensure that the social media message is delivered through one source Editor’s note: The SMILE (Social Media, the Internet and Law Enforcement) Conference provides officers with all the technical hands-on skills and the practical knowledge to utlitze social media platforms for public outreach, crime prevention and forensics. The conference is a great opportunity for those involved in social media efforts to share suggestions and stories on this ever-changing topic. Below you will find social media tips from one of the speakers at the conference. The use of social media and policing isn’t an option, it’s a necessity. Today’s police need to adapt and utilize social media in order to stay in touch with today’s online community, as well as make themselves available. The use of social media during emergency management situations, whether it be natural disaster, large scale demonstration, terrorist attack or simply everyday emergency calls by front line police, need to be managed and monitored by policing agencies. The usage of social media during these situations not only alerts the public as to where they can get help, but also where they can locate loved ones, how to report and how to prevent disasters. In...

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EmergComms, emergency management, law enforcement, QuickTips, SM Use, social media, social media strategy, Stephanie Mackenzie-Smith | Comments Off on Social Media Quick Tip: Be the official source of information in a crisis

Social Media Quick Tip: Be the official source of information in a crisis

If you aren’t already on social media when a crisis hits, there’s a whole conversation that’s happening without you & you can’t afford not to be listening & participating Editor’s note: The SMILE (Social Media, the Internet and Law Enforcement) Conference provides officers with all the technical hands-on skills and the practical knowledge to utlitze social media platforms for public outreach, crime prevention and forensics. The conference is a great opportunity for those involved in social media efforts to share suggestions and stories on this ever-changing topic. Below you will find social media tips from one of the speakers at the conference. 1. If you’re already on social media, you likely already know who your influencers and detractors are. Your influencers are the people that follow or “like” you that have a large following and tend to re-tweet your messages or make positive comments on your posts. Your detractors are those that continually counteract your social media efforts through negative or harmful comments. Keep track of both groups and keep a list of them handy. In a crisis situation, you’ll want to reach out to your influencers to increase the reach of your messaging. You’ll also want to monitor your detractors to ensure...

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Case Studies, CCSO, Collier County Sheriffs Office, EmergComms, Emergency Communications, emergency management, Kevin Rambosk, SM Use | Comments Off on CCSO Website Turns Into Storm Central When Weather Threatens

CCSO Website Turns Into Storm Central When Weather Threatens

Karie Partington is the Public Affairs Manager at the CCSO The corporate world is known for using dark websites as a crisis management tool, but the Collier County Sheriff’s Office has developed one specially designed to be a community resource during major storm events. A ‘dark site’ is a pre-prepared and ready-to-publish site to facilitate information sharing in the event of a crisis or emergency. In this case, the emergency was the growing and rapidly approaching Tropical Storm Isaac. “I felt it was important to provide our community with comprehensive news and information that would help them not only prepare for the storm and track its approach, but also be a resource afterward by providing specifics about storm damage,” said Sheriff Kevin Rambosk. Sheriff Rambosk said the website is the first of its kind in Southwest Florida, and possibly the state. While Isaac ended up tracking westward of Collier County and having a minimal impact locally, it provided the agency with an opportunity to put its dark site to the test. The site, www.colliersheriff.org, offered a live Isaac Tracker through The Weather Channel and weather updates including a map of current weather conditions through www.accuweather.com. There were links to state...

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