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Boston Police, Calgary Police, ConnectedCOPS Awards, Facebook, law enforcement, police, SM Use, SMILE, social media, social media strategy, Twitter | Comments Off on ConnectedCOPS Awards 2013: Finalists for Social Media Event Management

ConnectedCOPS Awards 2013: Finalists for Social Media Event Management

ConnectedCOPS Social Media Event Management This award is given to the law enforcement agency anywhere in the world who has used social media to manage and/or influence a public safety/emergency event, whether unforeseen or known. This agency has strategically and successfully implemented social media engagement techniques to positively and effectively communicate public safety information in an urgent or emergency situation. The finalists in the Social Media in Event Management category have done extraordinary work managing emergency events. The judges were very impressed with the quality of nominations in this category. There are two finalists in this category: Calgary Police, Canada When the greatest disaster in the city’s history hit Calgary, the media went quiet and so did City websites and social media accounts. That’s when the Calgary Police Service stepped up. In an attempt to communicate during the crisis, CPS put out numerous updates on Twitter and Facebook, as well as responding to many of the over 22,000 mentions between June 20–24. When a City of Calgary website housing evacuation maps went dark, CPS took those same maps and posted them on their Flickr account, answering the questions of many confused Calgarians. On the Service’s official YouTube account, an hour-long...

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